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Wednesday, May 15, 2013

Customer Service Manager


Published by Jobstanzania on Wednesday, May 15, 2013


A multinational company, with offices in over 100 countries and a workforce of more than 100,000 employees worldwide is looking to fill some positions in one of its offices in Dar es salaam, Tanzania

The company with its diversification activities offers attractive career paths for generalists alike locally in Dar es salaam and even abroad where there are excellent opportunities for personal growth and leadership development.

Position: Customer Service Manager

The incumbent will be reporting to the country Manager and will be managing a small team

Main responsibilities

  • To ensure customers feel valued, listened to, and they have confidence in our ability to present their best interests regardless of the circumstances.
  • Ensuring the customers are given the best services as per services levels agreed

Qualifications

  • Minimum and undergraduate degree in relevant field,
  • Experience in managing customers, people and process.


Salary range: TZS 2,500.000 to 3,500.000/= Per month befere taxes

Other benefits for the positions include:

  • An attractive bi-annual incentive scheme
  • 10% pension/social contribution to your preferred scheme
  • Medical & Life insurance


Applications should be addressed to:
Human Resources Manager
P.O Box 77264
Dae-es-Salaam 

Please indicate the position you are applying on the subject of the letter.

Deadline: 24th May 2013
Source: The Citizen 14th, May 2013

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